Frequently Asked Questions

How is this all free?

Google is investing in Indian businesses by creating Indiagetonline.in and paying for your .in domain registry for 12 months. HostGator is providing you with hosting, their leading site building tool, and support.

 

 

Who will my .in domain be registered to?

 

The domain is registered to you. HostGator manages it and will provide the tools for editing the DNS records after the initial year, but the domain registration is yours. However, you can move the domain to any other registration service provider after the initial 60 days time.

 

What if I already have a domain? Can I still use it with this program?

The program is designed to promote new websites for businesses, at present you cannot use existing domains with the program. However, we will soon roll out a process for you to use your existing domain with this program, if you want your domains to be managed from one single place!

 

What if I want to use my free .in domain for another website hosted elsewhere?

You can certainly do so at the end of the initial year. The program is designed for businesses to get started using the complete package we provide for free and hosting is an integral part of it. HostGator provides the ability to manage the DNS for your domain which would give you the flexibility of using the domain with any hosting if you decide not to renew the domain and hosting with them. However, we believe you would like the overall program experience, as Google and HostGator will be with you at every step to help you with anything you need.

 

How much will it cost after year 1?

Your first 12 months for the domain registration and hosting are absolutely free. Afterwards, you'll have the option to renew your services with HostGator. IndiaGetOnline.in customers will be given a special opportunity to renew their account at a discounted fee with HostGator after one year as per the following price* points.

  • Off 50% - Renew within 6-9 months (INR 1900/year + tax)
  • Off 35% - Renew within 9-12 months (INR 2450/year + tax)
  • Off 20% - Renew after 12 months (INR 3025/year + tax)

*Prices based on annual payment on basic (Hatchling) plan as described on our partner's website.

 

Why do you ask for my PAN card and validation information?

To be part of the program, it is mandatory that you or your organization resides in India. PAN card is your national identity proof and it is something we would use for the validation of your resident status in India.

 

Can I host my website somewhere else after year 1? How much will it cost to switch?

You are free to come and go as you please. We will not charge you anything to change services. We hope that you will love the ease-of-use and flexibility of the HostGator service so much that you will never want to leave. At the end of your free 12 months, if you choose not to renew your domain with HostGator, it will be released and can be registered by anyone.

 

What kind of help can I get when setting up my website?

HostGator's dedicated support team is there to help you 24 hours a day, 7 days a week. If you have any questions at all, don't hesitate to send them an email at gibosupport@hostgator.in

 

Or call them over toll-free at: 1800-266-3000